LockDown Browser
Stuck in LockDown Browser
This happens when a student can't get out of an assessment that opened in LockDown Browser.
Teachers are strongly encouraged to set a quit password and give it to students so they can leave LockDown Browser. Students: ask your teacher for the quit password first. How to set one up: https://help.formative.com/en/articles/6060533-lockdown-browser-powered-by-respondus-school-district-license-add-on
Otherwise, force-restart the iPad.
iPad (9th generation and older) with a Home button:
1. Press and hold the Top (power) button and the Home button at the same time.
2. Keep holding both buttons, even when the "slide to power off" screen appears.
3. Let go of both buttons only when you see the Apple logo.
Newer iPads without a Home button:
1. Quickly press and release Volume Up.
2. Quickly press and release Volume Down.
3. Press and hold the Top button.
4. Let go when the Apple logo appears.
Contact IT if: the iPad is still stuck in LockDown after restarting, or it stays on the Apple logo. Submit a ticket and tell your teacher.
Updated Oct 7, 2026 1:11 PM