Formative: help and support

Formatives are managed by teachers, who make any changes to them. Note: your Formative login is the same as your Microsoft 365 login, and the password syncs too. Contact IT if: you forgot your password or your account is locked. Only IT can reset school passwords, so submit a ticket. Students: if something is wrong with an assignment or a grade, ask your teacher. Teachers manage Formative assignments. Formative: https://app.formative.com/home Getting support Look for the Support links in the lower-left corner of the screen, as in the picture below. You can start a chat with Formative support for a faster response. Opening a ticket with Formative https://www.formative.com/support Teachers can open tickets directly with Formative for these problems. Include screenshots to help them troubleshoot. • Grade passback errors • Errors that are specific to Formative